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Account & Data Deletion

Effective Date: October 20, 2026

You can delete your ClubLogic account and associated personal data at any time. This page explains what happens when you delete your account, what data is removed, what is retained, and the two ways you can initiate deletion.

1. What gets deleted

When your account is deleted, the following data is permanently removed from our systems:

• Your profile (name, email, photo, bio, push notification tokens)
• Your authentication credentials and sign-in history
• All posts, comments, and reactions you created in the feed
• All private messages you sent and direct chat rooms you participated in
• Your votes, polls, and survey responses
• Chat attachments and media you uploaded
• Your location-sharing settings and any cached presence data
• Any linked passkeys, device identifiers, and session tokens

2. What is retained (and why)

The following information is not deleted, because it belongs to the club as competition data or is legally required:

• Imported golf scores and round results. These are official competition records owned by your golf club and are retained for historical standings, handicap calculation, and audit purposes. Your name appears on the scorecard as part of the club's tournament history, the same way it would in a printed scorebook.
• Aggregated statistics. De-identified metrics (club-wide averages, leaderboard totals, historical trends) may be retained in a form that cannot be linked back to you.
• Legal and compliance records. Transactional logs required to meet legal, regulatory, or security-incident obligations may be retained for the minimum period required by law.

3. How to delete your account

There are two options. We recommend Option A if you can still sign in.

Option A — Self-service (recommended)

If you can still sign in to the ClubLogic app (web or mobile), the fastest path is to delete your account directly from the app:

1. Open the ClubLogic app or visit your club's ClubLogic website (e.g. yourclub.clublogic.net).
2. Sign in with the same provider you used to register (Google, Apple, or email link).
3. Go to the Profile tab.
4. Scroll to the bottom and tap Delete Account.
5. Confirm the action in the dialog. Your account and all data listed in Section 1 will be removed immediately.

Option B — Request deletion by email

If you can no longer sign in, do not remember which clubs you were a member of, or would prefer that we handle deletion on your behalf (including across multiple clubs), email us:

Email [email protected]

Please include the following in your email so we can verify your identity:

• The full name on your account
• The email address you used to sign in
• The name(s) of the club(s) you belong to, if you remember them

We will respond to confirm the request, verify your identity, and then process the deletion across every ClubLogic instance where we find an account tied to your email.

Bank connections and stored banking data

ClubLogic is preparing an optional bank-funded crypto purchase service using Stripe Financial Connections; it is not currently available. If you later link a bank account through this service, you may request disconnection, deletion of stored banking data, or both without deleting your ClubLogic account. Email [email protected] from your account email address and tell us which action you want. Do not include bank passwords, authentication codes, or full account numbers.

Disconnecting stops new bank-data sharing with ClubLogic. It does not automatically delete information previously received by ClubLogic or Stripe, or cancel a payment already in progress. For a verified deletion request, we will delete our copies of bank data that are no longer needed and forward applicable requests to Stripe, or help you submit them directly. You can also contact [email protected] about Stripe-held data.

If you request deletion of your entire ClubLogic account, we will also handle disconnection and deletion of associated bank data. We may retain limited payment, consent, return, dispute, and fraud-prevention records while needed to resolve outstanding matters or meet legal obligations, and will delete or irreversibly de-identify them when that need ends. See the Privacy Policy for data categories and retention criteria. Public blockchain records cannot be deleted by ClubLogic.

4. How long it takes

• Option A (self-service): Your account is deleted immediately upon confirmation. Backups containing your data are overwritten within 30 days.
• Option B (email request): We acknowledge the request within 3 business days and complete deletion within 30 days of verification.
• Associated bank-data requests: We process these within 30 days of verification, subject to the retention exceptions above. Stripe processes requests for its copies under its own privacy policy.

5. After deletion

Once your account is deleted, you will be signed out of all devices and will no longer be able to sign in with the same credentials. If you want to use ClubLogic again in the future, you will need to create a new account and your previous posts, comments, and messages will not be restored.

6. Questions

If you have any questions about this deletion process or your data, contact us at [email protected]. For general questions about how we handle your data, see our Privacy Policy.